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Shipping and Return Policy


    Returns, Exchanges, and Refunds: All returns, exchanges, or refunds are processed by Farm-Way, Inc. The following requirements apply:

    • Must have sales receipt, tags, and be in original brand new condition.
    • Must be returned within 30 days from the day you receive the item(s).
    • Holiday Gifts purchased between October 15th and December 24th must be returned by January 25th.
    • Footwear must be unworn and in the original box. A receipt dated within 30 days is required.
    • Swimwear, masks, underwear, and long john bottoms (worn or unworn) are not returnable.
    • Final sale items are not returnable for credit or exchange.
    • Gift certificates are not returnable for cash.
  • Internet Sales Return Requirements:

    • Must meet the general return policy requirements.
    • Shipping charges are not refundable.
    • Include your name, phone, address, a copy of the receipt, and specify whether you want a return or exchange.
    • You are responsible for return shipping.
  • Return Procedure:

    • Package the item and return it to the address: 286 Waits River Rd - Bradford VT 05033.
    • Choose a shipping method of your preference and keep a copy of the tracking information.
    • It is recommended to insure the package to cover the product's cost.
    • Return shipping costs are your responsibility.
    • For any questions, contact [email protected] or call 1-800-222-9316.
    • Allow one to two business days for return processing, and refunds will be issued back to the original payment method.
    • If you are returning an item for exchange, include a note specifying the desired color/size.
  • Free Shipping: Orders over $99.00 qualify for free shipping within the 48 contiguous United States. Shipping is provided by UPS, Fedex or USPS. To have UPS as a selectable option during checkout, you must enter a UPS street address.

  • Exclusions: Some items on the website are not eligible for free shipping due to their size and weight. These items are marked on the product page.

It's always a good idea to directly contact Farm-Way, Inc. for any specific inquiries or clarifications regarding our return policy and procedures if you still have questions.