Shipping and Return Policy
- Must have sales receipt, tags, and be in original brand new condition.
- Must be returned within 30 days from the day you receive the item(s).
- Holiday Gifts purchased between October 15th and December 24th must be returned by January 25th.
- Footwear must be unworn and in the original box. A receipt dated within 30 days is required.
- Swimwear, masks, underwear, and long john bottoms (worn or unworn) are not returnable.
- Final sale items are not returnable for credit or exchange.
- Gift certificates are not returnable for cash.
Internet Sales Return Requirements:
- Must meet the general return policy requirements.
- Shipping charges are not refundable.
- Include your name, phone, address, a copy of the receipt, and specify whether you want a return or exchange.
- You are responsible for return shipping.
- Package the item and return it to the address: 286 Waits River Rd - Bradford VT 05033.
- Choose a shipping method of your preference and keep a copy of the tracking information.
- It is recommended to insure the package to cover the product's cost.
- Return shipping costs are your responsibility.
- For any questions, contact [email protected] or call 1-800-222-9316.
- Allow one to two business days for return processing, and refunds will be issued back to the original payment method.
- If you are returning an item for exchange, include a note specifying the desired color/size.
Free Shipping: Orders over $99.00 qualify for free shipping within the 48 contiguous United States. Shipping is provided by UPS, Fedex or USPS. To have UPS as a selectable option during checkout, you must enter a UPS street address.
Exclusions: Some items on the website are not eligible for free shipping due to their size and weight. These items are marked on the product page.
Returns, Exchanges, and Refunds: All returns, exchanges, or refunds are processed by Farm-Way, Inc. The following requirements apply:
It's always a good idea to directly contact Farm-Way, Inc. for any specific inquiries or clarifications regarding our return policy and procedures if you still have questions.